Privacy Policy — pc777 Online Gaming Platform

1 Introduction

pc777 ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who use our online gaming platform. This Privacy Policy explains in plain terms how pc777 collects, uses, stores, shares, and safeguards your personal information when you access or use the pc777 website at https://pc777.ws and any associated services (collectively, the "Platform").

pc777 serves players across Pakistan — including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and other cities — and we understand the importance of handling your personal data with care and transparency. We operate under an internationally recognised gaming licence, and our data handling practices are aligned with the standards required under that licence.

This policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which are available on this website. Where those documents contain provisions relating to personal data, this Privacy Policy shall govern.

If you have questions about anything in this policy, please contact us at the details provided in Section 13 before using the Platform.

2 Personal Data We Collect

pc777 collects personal data through several means: information you provide directly during registration and use, data generated automatically by your use of the Platform, and information received from third-party service providers. The categories of data we collect are set out below.

2.1 Data You Provide to Us

Identity data: Full name, date of birth, gender, CNIC number, and copies of identity documents submitted for KYC verification;
Contact data: Email address, mobile phone number, and residential address (including city and province);
Financial data: JazzCash or EasyPaisa account details, bank account information (HBL, UBL, Meezan Bank, etc.), and transaction history on the Platform;
Account credentials: Username and encrypted password (we never store plain-text passwords);
Communications: Records of correspondence with our customer support team via live chat, email, or any other channel.

2.2 Data Collected Automatically

Technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and referring URL;
Usage data: Pages visited, games played, bets placed, session duration, click-stream data, and feature interactions;
Location data: General geographic location derived from your IP address (we do not collect precise GPS coordinates unless you explicitly grant permission on a mobile device);
Cookie data: Preferences, session tokens, and analytics identifiers stored via cookies and similar tracking technologies (see Section 6).

2.3 Data from Third Parties

We may receive personal data about you from third-party payment processors, identity verification agencies, fraud prevention services, and our gaming software providers where such data is necessary to deliver the Platform and comply with our regulatory obligations.

pc777 only collects data that is genuinely necessary for the purpose stated. We do not collect sensitive personal data (such as biometric data or health information) unless specifically required by a regulatory authority for a defined compliance purpose.

3 How We Use Your Personal Data

pc777 uses your personal data for the specific purposes listed below. We do not use your data for any purpose incompatible with these stated uses without first obtaining your consent or having a separate legal basis to do so.

Purpose	Data Used	Legal Basis
Account registration and management	Identity, contact, credentials	Contract performance
Identity and age verification (KYC)	Identity documents, date of birth	Legal obligation
Processing deposits and withdrawals	Financial, identity data	Contract performance
Fraud prevention and AML compliance	Financial, technical, identity	Legal obligation
Customer support and communications	Contact, communications data	Contract performance
Personalised promotions and bonuses	Usage, contact data	Legitimate interest / consent
Responsible gaming monitoring	Usage, financial data	Legal obligation / legitimate interest
Platform security and technical improvements	Technical, usage data	Legitimate interest
Analytics and product development	Usage, technical data (anonymised)	Legitimate interest

If you have opted in to receive marketing communications, pc777 may contact you about promotions, new games, and platform updates via email or SMS. You may withdraw this consent at any time by updating your communication preferences in your account dashboard or by contacting support.

4 Legal Basis for Processing

pc777 processes your personal data only where we have a lawful basis to do so. Depending on the processing activity, we rely on one or more of the following legal grounds:

Contract performance: Processing is necessary to fulfil our contractual obligations to you as a registered pc777 account holder, including managing your account, processing transactions, and delivering the gaming services you have requested;
Legal obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering (AML) legislation, Know Your Customer (KYC) requirements, and responsible gaming obligations imposed by our gaming licence;
Legitimate interests: Processing is necessary for our legitimate business interests — such as fraud prevention, platform security, and service improvement — provided those interests are not overridden by your rights and interests;
Consent: For certain optional processing activities, such as marketing communications or the use of non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

5 Data Sharing & Disclosure

pc777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

5.1 Service Providers

We share data with carefully selected third-party service providers who assist us in operating the Platform. These include payment processors (JazzCash, EasyPaisa, 1LINK, bank partners), identity verification agencies, cloud hosting providers, customer support software vendors, and gaming software licensors. All service providers are contractually bound to process your data solely on our instructions and to maintain appropriate security standards.

5.2 Regulatory and Law Enforcement Authorities

pc777 may be required by law, court order, or regulatory authority to disclose personal data. Such disclosures will be made only to the extent required and, where legally permissible, we will notify you before complying. Mandatory disclosures include reports to financial intelligence units under AML obligations.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of pc777's business assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material changes to how your data is handled as a result.

We never sell your data. pc777 will never sell, lease, or otherwise commercially transfer your personal data to any third party for that party's own independent use without your explicit consent.

6 Cookies & Tracking Technologies

pc777 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and analyse how our services are used. A cookie is a small text file placed on your device when you visit our website.

6.1 Types of Cookies We Use

Strictly necessary cookies: Required for core Platform functions such as maintaining your login session, processing transactions, and ensuring security. These cannot be disabled without breaking core functionality;
Functional cookies: Remember your preferences such as language settings and preferred deposit method to improve your experience;
Analytical cookies: Help us understand how players navigate the Platform so we can identify areas for improvement. Data collected is aggregated and anonymised;
Marketing cookies: Used, with your consent, to deliver relevant promotions and track the effectiveness of our campaigns. You may opt out at any time via your account settings.

You can control cookie settings through your browser preferences. Please be aware that disabling certain cookies may impact the functionality of the Platform. For full details, please refer to our Cookie Settings panel accessible from the Platform footer.

7 Data Retention

pc777 retains your personal data for as long as your account is active and for such periods thereafter as are necessary to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.

Specifically, the following retention periods apply as a general guide (actual periods may be longer where required by applicable law or our gaming licence):

Account and identity data: Retained for the duration of your account plus a minimum of five (5) years following account closure, in line with AML regulatory requirements;
Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
Customer support records: Retained for three (3) years from the date of each interaction;
Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter as evidence of consent management;
Technical and usage logs: Typically retained for thirteen (13) months for analytical and security purposes, then deleted or anonymised.

When data is no longer required, pc777 securely destroys or anonymises it in accordance with our data disposal procedures, so it can no longer be linked back to you as an individual.

8 Data Security

pc777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes, but is not limited to:

256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
AES-256 encryption for sensitive data stored at rest, including payment details and identity documents;
Two-factor authentication (2FA) available for all player accounts;
Role-based access controls ensuring staff can only access data necessary for their specific function;
Regular penetration testing and vulnerability assessments conducted by independent security specialists;
Automated anomaly detection systems that flag unusual account activity in real time;
Staff training on data protection and information security best practices.

Despite our robust security measures, no system is completely immune to risk. In the event of a data breach that poses a risk to your rights and freedoms, pc777 will notify affected users and relevant authorities promptly in accordance with our breach response procedures.

9 Your Data Rights

As a data subject, you hold meaningful rights over your personal data held by pc777. These rights are described below. To exercise any of them, please contact us using the details in Section 13. We will respond within thirty (30) days, and at no charge for reasonable requests.

Right of access: Request a copy of the personal data pc777 holds about you;
Right to rectification: Request correction of inaccurate or incomplete personal data;
Right to erasure: Request deletion of your personal data where there is no compelling reason for its continued processing (subject to our legal retention obligations);
Right to restriction: Request that we restrict processing of your data in certain circumstances, such as while accuracy is disputed;
Right to data portability: Receive a copy of certain personal data in a structured, machine-readable format for transfer to another service provider;
Right to object: Object to processing based on legitimate interests, including profiling for direct marketing purposes;
Right to withdraw consent: Withdraw consent for any processing activity that relies on consent as its legal basis, without affecting prior lawful processing.

Some rights are subject to limitations. For example, we cannot erase data we are legally required to retain for AML compliance purposes. Where a request cannot be fully fulfilled, we will explain the specific reason in our response.

10 Children & Minors

21+ Only — Strict Age Policy: pc777 is exclusively for individuals aged twenty-one (21) years and above. The Platform is not directed at, and must not be used by, any person under the age of 21. We do not knowingly collect personal data from persons under 21.

If pc777 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data, close the associated account, and — if legally required — report the matter to the relevant authority. If you have reason to believe a minor has registered on the Platform, please notify us immediately at the contact details in Section 13.

pc777 employs age verification measures including CNIC checks and cross-referencing with third-party identity verification databases to prevent underage access. Parental control tools are available via major internet service providers for families seeking additional safeguards.

11 International Data Transfers

To operate the Platform effectively, pc777 may transfer your personal data to servers, processors, or service providers located outside Pakistan. Such transfers may include cloud infrastructure, payment gateway partners, or software licensing providers based in other jurisdictions.

Where personal data is transferred internationally, pc777 ensures appropriate safeguards are in place, which may include:

Contractual clauses with receiving parties that impose data protection obligations equivalent to those we adhere to;
Transfers to jurisdictions that maintain adequate data protection standards as recognised by our licensing authority;
Binding corporate rules or equivalent mechanisms where applicable.

By using the Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan. Such transfers are made solely to enable the delivery of pc777 services to you.

12 Updates to This Privacy Policy

pc777 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes, we will notify you by email to your registered address or by posting a prominent notice on the Platform, at least fourteen (14) days before the changes take effect.

Non-material changes (such as minor clarifications or formatting updates) may be made without prior notice and will be identified by an updated "Last Reviewed" date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how your data is handled.

Your continued use of the Platform following the effective date of any update constitutes acceptance of the revised Privacy Policy. If you disagree with any update, you must stop using the Platform and contact us to close your account.

13 Contact & Data Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the pc777 Data Privacy team. All contact details below are provided for reference only and are not clickable links:

Email: [email protected]
Website: https://pc777.ws
Subject Line: Privacy Enquiry — [Your Account Username]
Response Time: Within 30 calendar days of receipt

If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter to the relevant supervisory authority under our gaming licence jurisdiction.